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I have been having an issue with one of my main cable boxes for about 2 months now. The times for the technicians are very far out (3days) and during work hrs...was told I could burn my gas out and take it to nearest office or have one shipped and get charged 9.99 then still have to return the bad one...In the mean time I'm being accused of having an extra box and have been getting charged 1.99 since jan 2013. No credits for disruption, but only a foreigner who I barely understand reading a scripted apology...this service is poor and too expensive!

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