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Bought a pair of sunglasses at 12:22 p.m. on 5/26/2013. Hung them on my blouse's V-neck and an hour later it was missing a lens. The glasses did not fall, the frame was not broken...Took the glasses back to the store for a refund or credit and was told they could not accept them back "because it was missing a lens and they could not re-sell it.!" Duh!!! the whole point is that it was defective merchandise to begin with!!! First and last time I purchase anything at Loehmann's. Will make sure my friends know it too!