Report Abuse
Report abuse on a Budget Store locations and Hours Post
If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.
Original Post
A lot of customers won't take the time and acknowledge when businesses treat them 'right'. But they are quick to write a review when something went 'wrong'. I just want to say that my experience with Budget was GREAT. I originally set up my reservation at a location that was convenient for me. However, I received a call asking that I pick it up from a different location. I was a bit uneasy with the idea because it was out of the way and it would've made me have to fight traffic. Long story short....on the way, I had to call ahead and let them know I was running late due to traffic but was still on my way. They were already closed when I got there. BUT they still waited for me and treated me as if I was the first customer of the day rather then keeping them from going home. Much appreciated. Now that is GREAT CUSTOMER SERVICE. Hands down, Budget wins PRICE & CUSTOMER SERVICE!!