bad staffing
after purchasing a princess bed .and finding a football tent inside .tried ringing the store with a very upset 5 year old ,,,to be cut off after several attempts .then to be put through to hear staff laughing and joking ,,thinking they had cut me off unaware i was on the line for 10 minuits ..disgraceful not doing thier job ,now i have to travel to store to sort it as it seems no one can be bothered to answer the phone after several attempts to get through this morning wich is going to cost me more money to get thier ;;
