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I have been in business for a long time, have shipped out of many locations, shipped out hundreds of packages, and have never receive negative feedback until I shift out of this one location due to customer receiving package damaged. complaints started mounting up every since I started shipping from this particular location and every time I would forward the complaints I get to the facility nothing is ever done. now I have to deal with a package thats in California that should have shipped to Louisiana and another package that has disappeared off the face of the earth and I am sure I dropped the package off. stay away from this facility if you're in business or care about the packages that you are about to ship. go to any other USPS facility because the facility off of Clark Avenue in San Antonio Texas is the worst. when you complain, nothing is done about it.