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Poor service at Elyria. Went to location because it is closest to my home. My wife and I looked forward to going on 4-21. I have difficulty walking. This is very effident as I walk with a cane. The hostess walked to us to our table. I walked a total of 125 feet past several tables and customers only to be seated at a table 20 feet from where I started. This travel was very informative. I saw a table where a spill had not been cleaned and a table of stacked dirty dishes. My wife ordered a salad with spinach only to receive a salad on letuce. I ordered a 3 course meal (with soup which I did not receive) and a caramel sundae. I received the sundae over 15 minutes after I had finished and got the waitress attention. It had only a small drop of caramel and much whipped cream. my wife and I will tell friends, coworkers, neighbors and family at reunions, weddings, graduations etc. of our poor experience. It is safe to say I am turned off by Bob Evans even though I had a good experience at many other locations.

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