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Original Post
I don't even have Metro as a carrier, though when my contract is up with Verizon, I may switch over due totally to the excellent customer service I received at the Roslindale location. My phone was not working, and there are no Verizon stores near me anymore, so I stopped in just on the off chance someone would know what was wrong with it. The two employees in the store were very kind, and thorough in trying to fix my phone. They checked the battery, we talked about store locations, they offered every suggestion they could think of. They were so kind, and they really restored my faith in humanity. It was so nice to talk to two warm people instead of a robot. I am thankful that they are in my neighborhood.