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My wife makes most use of the retail side of this Goodwill at 8124 Ritchie Hwy My visits are rare; however, I find it well organized and staffed with pleasant, helpful people--regardless of how crowded it gets. It does a brisk business.
I use the receiving side for donations. The workers there are, also, pleasant and helpful. There is a goodwill much closer to my house.....we go out of our way to use this goodwill.
This one could be a role-model ! I give it 5 stars.