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Original Post
My 2 nephews and I stopped by the Rockmart, Ga., Wendy's on Hwy.278 in front of the Walmart. We made the mistake of going inside to order. The workers must have been on a "work slow down" , as there was no production going on. We got our hot fries, but by the time we got our chicken, they had to get us new hot fries. The chicken tasted like it had been frozen, and flash-fried to get it cooked quickly. Then the line of people who had ordered and waiting on their food got long. But the workers just kept staring at the customers....so it was a stand off. The workers never apologize for being slow, unless you go to the drive thru. They never say thank you, unless you go thru the drive thru. Their health rating this week was 86, and has been that low for over 5 months. What does Wendy's corporate plan on doing to help this store? I don't know who the franchise owner is...that is my next step, to advise he is losing customers rapidly! Something needs to be done!!!