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Original Post
My daughter purchased an iPhone at this store and the sales rep talked her into a screen protector in stead of a protective case. She told her it was the best product to prevent her screen from cracking. The phone was dropped and the screen cracked less that 4 hours after the purchase. The sales rep and the store manager both refused to replace the phone and denied making the product recommendation. If you're looking for competent, trustworthy sales advice for your phone purchase, I would choose another AT & T location.