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This ATT location use to have impeccable service. Not anymore. Very poor customer service. Blonde female employee was so rude and unfriendly. Felt like she was purposely being difficult by not helping me or trying to answer my questions. Just stood there staring at me like I was bothering her. I had to keep asking questions to get her to help me. I got nothing resolved. She told me I needed to contact Otterbox. Otterbox says I need to return to ATT. It's obvious she was passing the buck. I want to terminate my contract with ATT. I am not buying anything else in there.