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My wife and I received good service from the optometrist. When I ordered my glasses, the technician messed up my insurance and charged me full price. It took three weeks and two calls to my insurance company to clear it up. The glasses took four weeks to be delivered. My wife ordered her contact lenses and received no phone call about delivery. Seven weeks passed and I called for her. The lenses had arrived four weeks earlier. By far this is the most inept office I have ever seen. Their concern for their customer is deplorable. Avoid them if you can.