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Original Post
It is a shame. I and my family have been members since 1995 as a Family Fitness member and continued as a member when 24Hour Fitness took over. When I called to get a clear understanding of my sons access to gyms and he is under my family plan I was told by a Fernado and a supervisor Daniel that they are not allowed to dicuss my sons access of gym levels. Cause if needed I was willing pay an increase to get better gym access They tried not to get a true understanding of the nature of my call. In fact they probabilty of lossing me as a member ment little to them which is a representation of this company. But in the end this is a multi-billon dolloar company and why should they care about one member