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Original Post
Absolutely Horrible horrible service. Impossible to get through to anyone on the phone. Schedules appointments to correct the problem with a 4 hour window....and never shows up!!! Unbelievable!!! How does this company stay in business. I finally went to the TWC office to turn in my cable box and there was a line of about 50 people all returning cable boxes and canceling service. All were complaining about the awful service.