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Original Post
Slowest Internet ever. They have to reboot their system weekly (would be fine if it were quick, but it never is) and I don't pay to have my service interrupted that often. Never received my promised gift card. Then I sit on customer service hold for 20-30 min to talk to a foreigner who is clueless!!!!!! Or a KC person w an attitude. No thank you. Then and hr after I hang up twitter replies oh we want to help... I want to speak to someone. Clueless business that's why your average rating is 1.1. And when google fiber hits you'll lose way more customers and you know it.