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Original Post
I went to a best buy in Abilene Texas today to return an item I had purchased online through there website. I was told by a person at customer service that I could not return the item and she had no idea how I could return the item even with the package being unopened. I drove 120 miles to this store to return the item. Well I went home and thought I would try there online chat to resolve the issue and they were as much assistance as the female at the Abilene store. Beat Buy has not assisted this veteran in any way and has a deficit in there customer service, BEWARE!!