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Today, Mothers' Day, our plans fell apart at the last minute where we had plans to eat along with other family members. I have war stories of the disasters we have had on Mothers' Day through the years. We called ahead about 20 minutes early for seating, and when we arrived we were seated almost immediately. The waitress came to the table quickly and my wine arrived within a minute. Our waitress was Melanie. She was cheerful and delightful. Then I noticed all the help in the restaurant. I think that a very special "Thank You" should go to the managers. They were soooooooooooo well prepared for today. I just sat in amazement and watched the staff work. It was like a Swiss watch. Congratulations to Courtney, the manager.

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