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The worst customer service I have ever had across all retail stores period. The staff is rude and make you feel like your an idiot just for being there. I had a prepaid return from Amazon with all proper paper work and box. They make you feel that if you didn't spend any money they are wasting time on you. Good luck if you need any packaging items, they charge for everything, they would charge you for the air your breath if they could. Stay away from this place