Report Abuse
Report abuse on a Staples Customer Service Post
If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.
Original Post
In your Alexandria, VA store located in Potomac Yards the customer service received from your manager, Happy and the Latino male who worked in the computer section is horrible. Because I did not wish to purchase extra warranty, I was harassed until I walked out of the store purchasing nothing. I called Staples office of the president and Hewett Packard regional headquarters and received an apology and I will forward your concern to our division manager and our something or the other team. I felt has if I had been blown off by both staples and Hewett Packard. Poor customer service appears to be the norm and acceptable. I will now purchase a new produtct from "Apple" where customer service ir premium. Wanted to try something new, but I guess my money isn't good enough for staples and Hewett Packard. Oh well, lesson learned!