This is a company started in Canada I had a lot of trouble trying to find the store nearest me. I called here and was given the correct phone number though I expect the woman was busy she was patient and helpful while I asked about policy and customer service. I then called the store I needed and she was busy but still answered my location questions. I wanted to shop at Dollarama after a very positive shopping experience in Vernon. Now I can.
Exactly what Kelowna needed! Prices are great and the location is perfect!
We got home and noticed that a bunch of stuff was missing from our receipt and called the store. They claim that the cashier would have left the bag of stuff behind the counter if we forgot it and apparently didn't so we were out of luck... "sorry, I don't know what to say"... umm, how about we will give you your stuff that we paid for! Maybe you should check the cashiers car!
They sold bandaids that reeked of weed, and when confronted they claimed "they knew" but yet the workers did nothing! I loved Dollarama before this but this store is horrible!!