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Original Post
I had a reservation for the second look that has been all over tv. I received a voicemail and email confirmation of my appointment. When I arrived for my scheduled appt, there was no one at the front desk. After waiting, one of the employees said "I guess those rustling papers means someone is getting restless" and came to check me in. They were double booked, saw my appt in their system, but didn't know what it meant. He said he was booked for all of his part time hours, and the full time employee that came over after said they couldn't help me until after the tax season.
This was hands down the most unprofessional office and worse service I have ever encountered. Don't waste your time!