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Original Post
We have book holiday with them and didn't realised we booked one day extra until receptionist told us so. We went back to Thomas cook but they obviously sent us back with nothing - they meant to help you to find best deal, but came out they really don't care, they don't pay attention what they book and there is no even apologise.That was very first time we went to the agent and looks like last time. You better book on line yourself,and if you have some time to research you will definitely find right deal yourself.