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Original Post
I cannot get in touch with my local branch. I can see by the other comments that this is a system-wide BofA problem. When I got connected to customer service, THEY could not even contact the branch. I wonder if anyone works there? And the hours - drive through only until 4pm, except Fridays it's 6pm. So, I guess if I want to talk to anyone, I'll go to drive through on Friday evening. What a crock! I thought I would never find a bank with worse service than Wells Fargo, but BofA "wins" the "Worst Service EVER" award!