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Dealing with Sears call center was probably the worst call center I ever dealt with. To make it worst they decide to ship my delivery next town over, Without any notice or contacting me to see if this is ok. I will never buy online from sears again.(probably never from Sears as well).. but pick up location was nice they new there was no way for me to make it to there location during regular hours. So they helped and offer flexibility on their hours... this was great service.... Thank you