Report Abuse
Report abuse on a Old Navy Store locations and Hours Post
If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.
Original Post
I ordered jeans online.. as i'm 4p the first time i got it 6p while the printed label said 4p, i shipped it back.... the same day i ordered another order for same model 4p... and got 0p..same story as the first one.. i called the free toll number...got not much help while asked to reship me the right jeans with a right size and i will ship the wrong ones back... i was said to ship it back or return to a store and reorder again. Well i took the second pair to a store and realized that the shipping cost is not refundable. So i didn't order anything else while loosing already $16 on the shipping cost... And it's not a first time, i used to order from that store a lot for my kids and lots of times my orders were partly cancelled as there is not much in stock .. Really disappointed from them..