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Original Post
Another place had repaired my car but the work was crap.
The man I spoke with told me that the panel was missing a screw. They put it in free of charge. He also told me that I could get the missing panel from the dealership for and pop it into place myself so there was no way they could save me any money.
I've never had a place go out of their way to help me out so much even though it meant turning away money. They ve got themselves a customer for life.