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I have received the worst service ever from Fifth Third Bank in Evergreen Park. Just recently I went to my safe deposit box and something is wrong with the box. My key doesn't work, nor does the bank's key work. No problem - someone will call me in a couple of days to schedule a locksmith to drill the lock open. That doesn't happen either. A whole week later no one has called me, returned my calls. I was put on hold 20 minutes this morning no one ever came to the phone. And I still can't get in to my safe deposit box. I have some really important papers to retrieve, but does Fifth Third care. Apparently Not! I am so angry!