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Even with an appt, you will wait at least an hour to be seen; maybe longer... Even this is suppose to be based on income; its still expensive. The front staff seemed pretty nice and informative but the providers treat you as a number.. I guess they see so many : unfortunate" situations and assume all people are promiscious or something.. No patient/ dr compassion at all.. But overall I am thankful for their services, just wish the time management was better along with Dr/patient interaction.