Cut service in the service dept
This is not the 1st time I've had poor customer service from the service dept at this location. I am currently on hold after the phone was picked up. No hello, please hold, nothing! Just right to the "ignore"button/ Last time it was a female who charged me $20.00 to dispose of a battery I had bought there 2 days before that was a dud. This was without even asking or letting me know. I had to find out from the bill. Bill, what bill? It\ s there warranty issue. Talk about sneaky
