Report Abuse
Report abuse on a CVS Store locations and Hours Post
If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.
Original Post
Every time I have called in a reorder on a prescription, and I do it at least 3 to 4 hours prior it is inevitably never ready for pickup. I appreciate the 24/7 service availability, but when I call that far in advance I do expect the prescription to be ready for pickup since I do have a very long drive from home. There also seems to be issues with changes in prescription dosage by company compared to doctor prescription which also ties up getting my prescriptions refilled and I have to make an additional drive into town for that as well. It would seem communication could be sped up in that area with our current advanced technology. Customer service is good for the most part and usually with a smile.