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I would like to tell you about the outstanding service I received from Jill, who works in the handbag department of the Garden City, New York store. I had to return a handbag I purchased due to slight damage on the front of the bag. The only other handbag of its kind was on display over the escalator. Since the maintenance personnel had already left, Jill took my number and called me the next day, after procuring this item. I quickly returned to the store and picked it up. I appreciate the fact that Jill went out of her way to help me. She was a pleasure to deal with and was very friendly, yet polite and professional. Jill is truly an asset to your store.