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Original Post
who in the world come up with the computer that u talk to when u call? at att u would expect to speak with a person a real person, the computer cant understand what u say , u have to say it over and over. that is very upsetting!!! att talks about customer service being big, well it is ,, big waste!!! im getting ready to do away with att and go to charter, I called them today and a real person answered the phone,, what a relief, it was nice talking to them, 5 stars!!!