Report Abuse
Report abuse on a Jo-Ann Fabric & Craft Stores Customer Service Post
If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.
Original Post
I shop at JoAnns at least once a week buying supplies for my doll clothes, quilts and ballet skirts that I make and sell. I spend well over a thousand a year there, like the merchandise and the sales clerks are fabulous.
Last week I made a special trip for a one-day special that was heavily advertised in advance. It was a roll of batting at 70% off. I arrived there about 10 am to find there were none available. Upon asking for the manager I discovered the store had only received TWO rolls, which were sold within the first few minutes of the store opening.
This is totally unacceptable and I plan to limit if not totally stop patronizing this store. It is not the first time this has happened and I overlooked the past time as perhaps an aberration but now believe this to be a deliberate action on the part of corportate management. I do not need this kind of treatment and will patronize one of the many other options in my area: Hancock, WalMart, Hobby Lobby and two local quilt shops, for a start.