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Original Post
I have shopped at Jo-Ann's for a life time. Unfortunately, my experience yesterday was paathetic. The week before I had purchased 3 lengths of fabric from the same bolt. The manager gave me a hard time about "custom cutting", but did it anyway. (Had I brought 3 different bolts would he have acted as rude?) When I went to sew the fabric, the 3 peices were all different lengths. One was 3 inches short. I went back to the store and spoke with the same manager. He was rude and obnoxious saying that he the fabric was a no return and there was nothing he could do about it, which meant I had to buy another length of material and I didn't even get a discount on it. In this area, there are 2 Jo-Ann's and no other fabric stores. A monopoly which gives the customer nothing.