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Original Post
I just returned from your Morse Rd. store in Columbu, Ohio and I want to tell you I WILL NEVER go back in that store. There is stuff all over the floors, long lines at the cutting table, merchandise thrown on the shelves. It was a BIG MESS. When checking out i tried to use my tax exempt card and was yelled at by the clerk at the front desk that "You have to come through here to verify that it is legal.." Number 1 I had a sewing shop for 20 yrs and spend around 15,000 dollars a yr in your stores and have been rudely screamed at in your store twice now. I have complained three times now on this store and every time I HAVE to go there for some reason the store is in disarray and merchandise on the shelves are so low you think they are closing. I can go to any other store and not be treated like I am a idiot, and don' know anything. I have mentioned this policy to some of the other stores and they have no idea about this policy of having to check out at the service desk only. This store is in a prime location across from Easton and should be a prime store, not the DUMP it looks like. I wish it was better ,because I have to drive up to Polaris or the Sawmill Store to shop. PLEASE do something about this store.