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Original Post

Check out today took me 20 minutes with 5 people in front of me. The store had 2 employees to handle everything! One was at the cutting table and one at the register. Three employees had either just left for the day or left for lunch (I arrived at 11:50am). One of the customers was paying in cash and the employee could not give her change because she had no more ones in her drawer. The customer went OUTSIDE to ask her husband if he had any ones so she could pay her bill. This is just unacceptable for a store this size. The fact that coupons are always being offered and it is lunch time for many workers...why would you allow any employee to lunch at noon. Schedule them from 10:30-11:30 or 1:00-2pm. Since I had material cut, I did not want to be rude and leave the store...maybe I should have. I was thankful that no one in line took their frustration out on the cashier, since she had no control over the poor planning by the managers to be. With Walmart and Hobby Lobby carrying material, I would start paying attention to staffing or your base may turn to your competitors.

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