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Samsung might have courier service what others moght not provide but the coordination between the service centre and the dispatcher is so poor I'd rather I go collect the item personally because I'm at the mercy of the dispatcher to deliver my item. I receive my serviced phone 1 day after knowing they have done servicing. Only when the problem persisted that's where I discover Samsung has the worse after service care in the world. No one in the service centre dares to make a decision and worse no one bothers about you at all. Mangers in the 3 service centre namely Jenny, Winnie and Mark apparently are on leave all at the same time I was told by 1800 staff. Samsung should be ashame of themselves, they are arrogant and despicable. Shame shame shame on you.