Report Abuse

Report abuse on a Samsung Customer Service Post

If you believe that the comment below should be taken off please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.

Original Post

I forgot my password that locked my tablet. Now I have been told by the store and customer service that the only way to unlock it is to do a factory reset and lose all my data and priceless pictures. I am shocked there is no other way. I know I should have wrote down the PW and now lesson learned.

Your Info