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First, the staff is FANTASTIC! They work hard and fast, and are very friendly and professional...so no problems there. My primary complaint is that they completely water down the refried beans at night; you have to seal the bottom of your burrito with rubber cement to keep the contents from dripping out!!! I don't expect upscale quality; I know its Mex-fast food. But it has hit a new, unacceptable low. :(