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I recently purchased cabinets for my kitchen. I went into Home Depot numerous times and had to search for help. Staff members would walk pass without helping because it was not their department. I don't know how many times I heard that. I am not saying that all staff members are this way. My husband recently went in to pick up cabinets that we ordered. He waited 15 minutes at customer service for help. My husband then proceeded to pick up one more cabinet from the shelves and the sales associate kept bringing him the wrong product stating that it was the same thing when it clearly was not. We still have more purchases to make to finish our kitchen and we have decided not to purchase at Home Depot. Your customer service is unbelievable.