Report Abuse
Report abuse on a DKNY Customer Service Post
If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.
Original Post
I sent my brand new handbag that I recieved from my brother as a gift to be repaired and did not get it back. Aug.2012, I spoke with a customer relations manager, gave her specific detailed instructions information to contact me when the hand bag will be returned. Nevrr got a phone call, email nothing. Well, The handbag was mailed to a totally to a different address. As of today, I still have No handbag and the problem is still not resolved. The customer relations manager did make me an offer, but I am not happy with it. I have since left numerous messages, emails and still no help. I am not happy!