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i can not believe that i made a order mistake and ordered a gnc membership card! i didnt want it. and they told me its not refundable! that a lot of crap! so i had to pay again for the correct order! they make the order on line so confusing! i called and they told me there nothing they can do! .well thats not good customer relations.they need to look at the way they do the online member ship and where it is to order stuff!