Report Abuse

Report abuse on a Western Union Customer Service Post

If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.

Original Post

I am afraid there is no point in me contact Customer Support for Australia as they only send me back to Customer Service who are unable to resolve anything

Due to a bank problem (they don’t like Western Union so blocked the very first transaction) it appears now that your system has locked me out and no one is able to do anything about it

I am from Australia and this is the first time I have used Western Union and frankly the service is complete rubbish. At least once I contact the bank they are able to set things right but you’re customer service just say “Oh well that is the system and we can’t do anything about it”

You must agree that is not very satisfactory form my end. I have rung your customer service several times now and they really are totally disempowered as is the Australia Customer Support. As a last resort I am trying to find a head office email and this is the closest I can get

No one can tell me when your system might allow me to do the transaction. I have given you all my personal information and am being treated like a leper.

I intend posting this experience on every Facebook page I can find

I’m not even a dissatisfied customer, I can’t even get to first base in that regard

Regards

Mark Rich

Your Info