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I had the exact same experience it looks like a few other people have had but with a sneaky twist. I cancelled my account and a few 4 months later received a monthly pass in the mail. It had been mailed to an address I haven't lived at in 6 months! I go to my bank account and discover WW had been taking money from my account for the past 4 months. I call customer service and they say "sorry can't help you other than refunding $42 for the card you received". So in other words they stole $126 from me and this giant corporation refuses to refunding me that amount that is nothing to them and A LOT to me! Ridiculous and so fraudulent!

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