Report Abuse
Report abuse on a PetSmart Store locations and Hours Post
If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.
Original Post
Last November I took our little schitzu-poodle mix to the Petsmart store at Aurora & 130th. The usual, bathe, trip, nail grinding, etc. We'd been taking him there for a full y ear or more prior to that. We were satisfied with the groomer who usually worked on him, and always left her at lest a cash $5.00 tip if not more. When I came to pick Mugsy up I was shocked to say the least. The groomer (Cindi?) had shaved him down to his SKIN .. ! This is in mind-November? It turned out she was upset that a few weeks before we'd brought Mugsy in and Cindi was not available, so the manager herself did the grooming. Cindi was upset that we "failed" to bring Mugsy in on a day she was there. She got her "revenge" by being so cruel to the dog ... shaving him down to his skin at a time of the year any animal needs their coat to keep 'em warm. The manager sort of felt bad aout it. She offered $10.00 off the next grooming. Forget it. We're now taking Mugsy to Great Dog off Roosevelt. MUCH kinder people there.