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Original Post
Purchased a shower faucet in cash and lost my receipt. When I went to use it (months later) found out one of the connections was bent. I took it in to exchange it and they offered a credit that was nowhere near what I paid for it because they quit carrying the item. I spoke to the manager who told me that I was lucky to get that, because he didn't think I deserved anything. When I explained to him that he wasn't the only hardware store in town, he shrugged his shoulders at me. Don't spend your money here! They don't care about the customers and apparently don't need your business.