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Original Post
I did an online order, then I called and somebody told me that the order is ok and they will proceed, 1 hour later I checked the status of the order in the page and it says that the order was canceled, so I called again and they told me they refused my credit card because it's International and they can't confirm the address.
Later they told me that the order was cancelled because they tried to contact me to the numbers I provided and somebody told that I'm unknow. This is lie because I provided my cellphone number and the number of my office where I'm the CEO. After this they requested to me a copy of the credit card statments and I sent the copy of the credit card, the credit card statments with the address at the top and my passport.
Later they told me that they will send to the bank a fax to verify my phisical address, 1 week later I'm still waiting for an answer.
I'm sure they are doing this because I'm from Colombia and for some reason they don't like to provide their products to people in my country.