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Original Post
Worst service displayed at cracker barrel in Kingman Az. 2/2/2013 I ordered the Reuben platter. The sandwich was all sauerkraut with one tablespoon of diced meat on each half. I complained to the server and she called the manager over. I opened both sandwich halves and she said that the meat is portioned and weighed. They should have spread it out she stated. Then offered me another. I refused to order anything more because my wife was half finished with her dinner, and we waited long enough to be served. The server the looked at me and pointed at her eyes and said" I'm watching you", leaving me insulted and with a very uncomfortable feeling sitting there. The manager took my meal off the ticket however, not very sincere about an apology. Retraining the staff at this restaurant is a must. Taking orders while squatting at the table is also a rude habit here. Hopefully this type of problem will be handled and resolved from a corporate level of consern. Thank You. Frank Sandoval.