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This company is horrible in every way possible. When they came to install. They just draped the cable over everything in my back yard. Children's toys, the grill across our back door. They left it like that and said it could be a month before they could come and fix it. We finally got a manager to come out and tack it to the house. The way they bill is ridiculous. It takes 2-3 months to get auto pay set up and they won't send you a bill while you wait so of course you rack up tons of late fees when you thought it was automatically being drafted out. Our internet went out today and they had no idea what is wrong with it. They stated the don't know when they will be able to have a tech come out and look at it.