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Original Post
My sister returned an item (speakers) that wasn't working. She said the clerk was very nasty and commented that the item was working when it was on the shelf. Although she did get store credit, She was treated unfairly. How would this clerk know that a packaged item was working. My sister felt humiliated and upset when she left. I have shopped at this store and I know a few people who give this store a lot of business. I will be sure to pass this experience on to everyone I know and I certainly wont shop there again. It was the Bed Bath and Beyond in Niskayuna N.Y.